Frequently Asked Questions
Find answers to common questions about our services
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General Questions
What types of pallets do you offer?
We offer wood pallets (new and used in various grades), plastic pallets, and custom-built pallets to your specifications. Our inventory includes standard sizes like 48x40 GMA pallets as well as specialty sizes for specific industries.
Do you deliver pallets?
Yes, we provide delivery services throughout Texas. Delivery fees vary based on location and order size. We offer same-day delivery in some areas and can accommodate rush orders.
What's the difference between Grade A and Grade B pallets?
Grade A pallets are lightly used with minimal wear, ideal for customer-facing applications and retail display. Grade B pallets show moderate wear but remain structurally sound, perfect for warehousing and internal use at a lower price point.
Pricing & Payment
How much do pallets cost?
Pallet prices vary based on type, size, condition, and quantity. Used pallets start at lower price points while new and custom pallets cost more. Contact us for a detailed quote based on your specific needs.
Do you offer volume discounts?
Yes, we offer discounts for larger orders. Whether you need 100 or 10,000 pallets, we can provide competitive pricing that scales with your order size.
What payment methods do you accept?
We accept various payment methods including check, wire transfer, and credit cards for qualified accounts. We also offer net terms for established business customers.
Buying & Selling
Do you buy used pallets?
Yes, we purchase surplus and used pallets in any quantity. We offer competitive prices and free pickup for large quantities. Even damaged pallets have value for recycling or repair.
What condition pallets will you buy?
We buy pallets in all conditions - from like-new to damaged. High-quality pallets command premium prices, while damaged pallets are purchased for recycling or repair at reduced rates.
How quickly can I get pallets delivered?
Delivery timeframes depend on your location and order size. Many orders can be fulfilled within 24-48 hours. Same-day delivery is available for rush orders in select areas.
Repair & Recycling
Is it cheaper to repair or buy new pallets?
Repairing pallets typically costs 50-70% less than buying new ones. For pallets with minor damage, repair is almost always the more cost-effective option while being environmentally responsible.
What happens to recycled pallets?
Recycled pallet wood is converted into useful products including landscaping mulch, animal bedding, biomass fuel for energy generation, and engineered wood products. Nothing goes to waste.
Can all damaged pallets be repaired?
Most pallets can be repaired if the damage isn't too extensive. Our team assesses each pallet to determine repair feasibility. Pallets beyond repair are recycled to recover the wood material.